Tenant FAQs

Properties are rented on a first-come, first-served basis, and securing a rental requires a completed application along with the required fees. We recommend moving quickly , the Seattle rental market moves fast, and so do we.

Move-in costs vary by property. In most cases, tenants are required to pay the first month's rent and a security deposit prior to move-in. Certain properties may also require last month's rent upfront. All specifics will be clearly outlined before you sign.

All applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older.

Yes, security deposits are generally refundable provided the unit is returned in good condition, all lease terms are fulfilled, and there are no outstanding balances. Deductions may apply for unpaid rent, damages beyond normal wear and tear, or cleaning fees.

A cosigner may be required if an applicant does not meet the income, credit, or rental history qualifications. Cosigners must satisfy our financial requirements and execute a guarantor agreement prior to move-in.

Applications can be submitted online or in person. You will need a completed application, an application fee, and supporting documentation such as proof of income and a valid form of identification. Our team is here to guide you through every step of the process.

Rent can typically be paid online through a dedicated tenant portal, via automatic bank transfer, or by check or money order depending on the property. We prioritize straightforward, reliable systems so managing your tenancy is as smooth as possible.

Before bringing a pet home, review your lease agreement and reach out to our team directly. Some properties accommodate pets with an additional deposit or monthly pet rent, while others have specific restrictions in place. We will make sure you have a clear answer before you commit.

Lease agreements hold all tenants jointly responsible for the full lease term. If one tenant wishes to remain, they may need to requalify independently or identify an approved replacement tenant. Contact our team early so we can work through the best path forward together.

Most leases require written notice prior to vacating. Review your lease for the required notice period and submit your intent to vacate in writing before the deadline. Staying ahead of this keeps the process clean and protects your deposit.

Our team handles routine maintenance and repairs as part of our commitment to well-managed properties. Tenants may be held responsible for damages resulting from negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channel so issues can be resolved efficiently.